Welcome to the SARCA or Reception, Referral, Career Counseling and Support, resource page.
Values of SARCA – Equity in the provision of services, professionalism and respect.

There are SARCA development officers in all school boards and service centres in Québec. The goal of SARCA development officers is to help potential clients in all aspects of their educational project. The target audience are clients without a high school diploma, at-risk and those with neurological disorders, immigrants and indigenous populations. SARCA development officers do outreach and collaborate with many community organizations like Centre Jeunesse and Services Québec.
If you’re a new SARCA development officer, the resources and information below will help you adjust and understand most aspects of your new position.

Important government documents
 *Denotes recommended reads | **Denotes required reads

1. This document presents information on the organization of adult general education services for 2021-2022. It also provides complementary information on certain sections of the Education Act (EA) and the Basic adult general education regulation (BAGER), and provides an overview of all relevant services and programs of study.
Formation General Adult administrative 2021-2022 doc

2. Centres de services scolaires  et commission scolaires règler budgétaires de fonctionnement  pour les années  scolaires 2021-2022 À 2023-2024 
Mesures (French)

3. **SARCA Hand-book – Continuous Improvement of services – Reception, Referral, Counselling and Support Services (SARCA).
Continuous Improvement of SARCA Services

4. *Details of a research study at CSSMI and speaks about the importance of First-Response personnel. 
Action research on Reception interventions in an Adult Centre

5. *Reference document – Reception, referral, counselling and support services (SARCA)
Expression of the learning needs of adults with little schooling: Proactive strategies and measures

6. Student perseverance – Many SARCA development officers work with guidance counsellors in the youth sector to flag potential drop-outs as well as identify students who may have left the youth sector. Getting just in time data is critical. There is qualitative data to suggest the quicker you contact and support students who may have left the youth sectors, the more success you will have getting them into adult education. It will take collaboration between the high schools and the SARCA development officer and procedures and systems in place.
https://www.puq.ca/catalogue/livres/soutien-perseverance-reussite-des-jeunes-des-3348.html

7. Concomitance – Concurrent Admission to a Vocational Training Program Leading to a Diploma of Vocational Studies or an Attestation of Vocational Studies and General Education.
Concomitance Ministry doc

8. Semi-Skilled (SVI) Program
Semi-skilled Ministry doc

9. *Reference manual for intervention in disadvantaged areas
http://www.education.gouv.qc.ca/fileadmin/site_web/documents/education/jeunes/Referentiel-milieu-defavorise-AN.pdf

10. Getting to know your clientele – The clientele you will be supporting is unique in many ways. They range from youth 16 to 50+ years old. They may have just dropped out of school or may be coming back in adulthood to finish their high school diploma. They may be new arrivals to Canada, from Indigenous backgrounds or those with special needs. Below you have links and documents to information related to this unique clientele.

Intervene and Succeed
Modules –  Getting to know your clientele and Interacting with clients
Videos – Getting to know your clientele and Interacting with clients

Tools & Presentations
The presentation gives an overview of SARCA services and can be used for both external or internal training.

SARCA 101: Presentation

The presentation has recommendations for Reception, Referral, Career counselling and Support of adult learners.
Reaching Adult Learners: Presentation

The resources below are a compilation of links of programs, Ministry websites, information on adult education and all vocational programs offered in Québec.
SARCA resources (11)

Presentations and resources from the 2023 SARCA-SEC Conference is Lévis Québec.
http://www.carrefourfgafp.com/SEC/rencontre-nationale-2023/

Key contact: 
Marc Brisson  C.O.
Responsable du service d’accompagnement national pour les SARCA
450-974-7000 poste 2524 – marc.brisson@cssmi.qc.ca
http://www.carrefourfga.ca/en/sar